The Edgeway Group build bespoke Customer Relationship Management systems, we build your CRM around your business needs, to streamline your business processes and enable you to effectively manage interactions and build customer relationships.
Your CRM (Customer Relationship Management) is the management system where you compile your important customer information, the result of which enables you to subsequently interact with current and potential customers. Using data analysis about your customers' history it enables the company to improve business relationships with customers, importantly focusing on customer retention and driving future sales growth.
There are many CRMs available off the shelf all ready to go but none of them are built around your company, this results in many hours making your business processes fit into the CRM and ultimately having to make sacrifices.
When it comes to choosing a CRM it really isn't a case of one size fits all. Our cloud-based CRM systems offer complete mobility, intergation to your systems and access where ever you are in the world.